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Diversity Staffing Report

Last updated: January 2026

This Diversity Staffing Report explains how Bintan Voyage (a travel division of PT. Baroka Tour & Travel) approaches fair hiring, respectful workplace conduct, and non-discrimination in staffing. As a service business working with international travelers, we believe trust is built through clear standards and practical accountability.

1) Purpose

This report exists to:

  • describe our baseline staffing standards for fairness and non-discrimination
  • set expectations for respectful conduct among team members and partners
  • provide a clear channel for reporting workplace concerns
  • help travelers and stakeholders understand who is accountable for these standards

2) Our Workplace Standards (Non-Discrimination & Respect)

We aim to provide a workplace that is respectful and free from discrimination or harassment. Employment decisions are based on role requirements, skills, reliability, and professional conduct—not personal characteristics.

We do not tolerate discrimination or harassment based on:

  • nationality, race, ethnicity, or language
  • gender, gender identity, or sexual orientation
  • religion or belief
  • disability (within operational feasibility)
  • age (where legally permitted and role-appropriate)
  • marital or family status
  • any other characteristic protected by applicable law

3) Hiring Approach (Practical and Fair)

Because our operations depend on service reliability and guest safety, our hiring focuses on:

  • relevant experience and ability to deliver consistent service
  • communication clarity (especially for international travelers)
  • integrity, accountability, and respectful behavior
  • operational readiness (timing discipline, coordination, and problem-solving)

To reduce bias in hiring decisions, we aim to:

  • use role-specific criteria (skills and responsibilities)
  • keep job requirements clear and relevant (avoiding unnecessary exclusions)
  • document key reasons for hiring decisions when feasible
  • maintain professional, respectful communication throughout recruitment

4) Working With Operational Partners

Travel services may involve partners (transport, activity operators, and accommodation coordination). While partners are independent entities, we require service delivery that aligns with our standards:

  • respectful treatment of guests and staff
  • non-harassment conduct
  • professional communication and safety-first operations

If we receive credible reports of discriminatory or abusive behavior involving staff or partners, we review the case and take practical steps such as escalation, corrective guidance, or operational changes where feasible.

5) Reasonable Accommodation (Where Possible)

We recognize that team members may have different needs. When feasible and appropriate for the role and operational conditions, we will discuss reasonable accommodations. The practicality of accommodation depends on job function, safety requirements, and operational constraints.

6) Reporting Concerns (Internal Accountability)

We encourage employees, contractors, and partners to report workplace concerns—especially discrimination, harassment, or unsafe conduct.

Reporting channels:

Reports should include:

  • what happened, when and where
  • the individuals involved (if known)
  • any supporting evidence (screenshots/messages) if available

We aim to acknowledge actionable reports within 48 hours (2 business days) and provide an initial update typically within 3–7 business days, depending on complexity.

7) What We Publicly Share (Transparency Without Overstatement)

We are committed to transparency that is appropriate for our business scale and privacy obligations. We do not publish sensitive employee demographic breakdowns publicly. Instead, we share:

  • clear non-discrimination standards
  • reporting channels and accountability
  • policy ownership and contact details
  • commitments to respectful conduct in service delivery

8) Policy Owner & Accountability

Report Owner (Operations & Workplace Conduct): Rahman Nurhaq
WhatsApp: +62 812-6182-0197
Email: office@bintanvoyage.com
Operated by: PT. Baroka Tour & Travel

9) Updates to This Report

We may update this report as our operations and staffing practices evolve. When updated, we revise the “Last updated” date at the top of this page.