1. Purpose
This Policy explains the operating and information standards applied by Bintan Voyage when planning and arranging fishing experiences in Bintan.
Bintan Voyage provides fishing arrangements for guests seeking mangrove fishing, kelong fishing, inshore fishing, private speedboat trips, full-day sea fishing, overnight fishing, and customised fishing itineraries.
The purpose of this Policy is to ensure that guests receive clear and practical information about:
- The type of fishing experience
- The fishing environment
- Group capacity
- Trip schedule
- Approximate duration
- Vessel or fishing-platform arrangement
- Pickup and return services
- Guest preparation
- Customisation options
- Operational considerations
Bintan Voyage designs each arrangement according to the guest’s actual travel plans rather than applying one package to every customer.
2. Bintan Voyage Fishing Service Commitment
Bintan Voyage manages the guest’s fishing arrangement from the initial enquiry until the completion of the trip.
The service may include:
- Understanding the guest’s fishing preferences
- Recommending a suitable fishing package
- Designing a custom itinerary
- Coordinating the fishing vessel or platform
- Arranging the fishing schedule
- Coordinating local captains and fishing crews
- Arranging private air-conditioned transportation
- Organising pickup and return services
- Arranging ferry tickets between Singapore and Bintan
- Arranging hotel accommodation in Bintan
- Combining fishing with other Bintan activities
- Providing a written itinerary and booking arrangement
Bintan Voyage remains the principal point of communication for the guest throughout the planning and service process.
Marine operations are coordinated through Bintan Voyage’s local operating network, including experienced captains, fishing crews, boat owners, kelong operators, and service providers selected according to the requested trip.
Guests do not need to contact or coordinate separately with multiple providers unless a different arrangement has been agreed.
3. Service Area
Bintan Voyage arranges fishing experiences in and around Berakit, Bintan, including mangrove, estuary, coastal, inshore, kelong, medium-distance, and longer-distance fishing areas.
Guests may begin their journey from:
- Singapore
- Bandar Bentan Telani Ferry Terminal
- A hotel or resort in Bintan
- Tanjung Pinang
- Another agreed location in Bintan
- A travel location coordinated through a custom itinerary
The fishing activity takes place in Bintan, while the guest’s complete journey may include ferry tickets, accommodation, transportation, tours, meals, and other arrangements requested through Bintan Voyage.
4. Types of Fishing Experiences
Bintan Voyage provides several fishing options for different group sizes, travel styles, schedules, and levels of experience.
Some fishing experiences are available as regularly published packages. Other arrangements are available through a customised request.
4.1 Day Trip Mangrove Fishing
Fishing setting: Fixed fishing location at Mangrove Park Berakit
Capacity: Up to 8 participants
Location: Mangrove tracking bridge approximately 100 metres long
Facilities: Three gazebo units
Schedule: Flexible, subject to operational confirmation
The Day Trip Mangrove Fishing experience is designed for guests who prefer a relaxed fishing environment without travelling by boat.
It may be suitable for:
- Families
- Groups of friends
- First-time anglers
- Mixed groups of anglers and non-anglers
- Guests travelling with children
- Guests who prefer a flexible schedule
- Groups seeking space to fish and relax
The fixed location allows participants to remain together while enjoying the surrounding mangrove environment.
4.2 Mangrove Estuary Exploration by Speedboat
Fishing setting: Mobile fishing around the mangrove estuary
Capacity: Up to 4 anglers
Morning schedule: 08:00–14:00
Evening and night schedule: 16:00–00:00
This trip combines fishing with exploration of the Berakit mangrove estuary.
The speedboat arrangement allows the group to move between suitable areas during the trip instead of remaining at one fixed location.
It may be suitable for:
- Small private groups
- Guests seeking a private speedboat
- Couples
- Friends travelling together
- Guests who prefer mangrove and estuary scenery
- Anglers who want to explore more than one area
- Guests seeking a shorter fishing experience
The final route is selected according to current water, weather, tide, and operating conditions.
4.3 Kelong Fishing
Fishing setting: Fixed fishing platform at sea
Capacity: Minimum 4 and maximum 6 anglers
Morning schedule: 08:00–16:00
Night schedule: 17:00–07:00
Kelong fishing offers a stable fishing environment over the water.
This arrangement provides more space for guests to fish, rest, and spend time together at one location.
It may be suitable for:
- Groups of four to six anglers
- Families or friends seeking a group experience
- Guests who prefer a stable platform
- Anglers who do not require a mobile boat trip
- Guests seeking a daytime or overnight fishing session
- Participants who value additional space during the trip
Guests choosing the night schedule should be prepared for a fishing session that continues until the following morning.
4.4 Private Sampan Fishing
Fishing setting: Coastal waters around Berakit
Capacity: Up to 2 anglers
Morning schedule: 08:00–15:00
Evening and night schedule: 16:00–00:00
Private sampan fishing is available through a customised request.
This arrangement may be suitable for:
- Couples
- Honeymoon travellers
- Two-person private trips
- Guests seeking a simple fishing experience
- Anglers who prefer a smaller and more personal arrangement
- Guests requesting a customised romantic or private itinerary
The trip may be combined with private transportation, hotel accommodation, ferry arrangements, dining, or other Bintan experiences.
4.5 Inshore Speedboat Fishing
Fishing setting: Inshore sea fishing grounds
Capacity: Up to 4 anglers
Morning schedule: 08:00–14:00
Evening and night schedule: 16:00–00:00
Inshore Speedboat Fishing is designed for small groups who want an open-water fishing experience without choosing the longest available sea trip.
It may be suitable for:
- Small private groups
- Guests who want to fish at sea
- Anglers seeking a mobile fishing experience
- Guests with limited time in Bintan
- Visitors who prefer a six-to-eight-hour trip
- Groups who do not require an overnight itinerary
This arrangement provides a balance between sea fishing, mobility, and manageable trip duration.
4.6 Medium-Distance Sea Fishing Boat Charter
Fishing setting: Medium-distance sea fishing grounds
Capacity: Up to 4 anglers
Full-day schedule: 08:00–18:00
Overnight schedule: 15:00–08:00
The Medium-Distance Sea Fishing Boat Charter is intended for guests who want to spend a longer period fishing at sea.
It may be suitable for:
- Experienced anglers
- Dedicated fishing groups
- Guests whose primary purpose in Bintan is fishing
- Small private groups
- Anglers seeking a full-day experience
- Guests prepared for an overnight sea-fishing itinerary
Bintan Voyage selects and coordinates the operating arrangement according to the requested schedule, group profile, and fishing plan.
4.7 Longer-Distance Day Fishing Boat
Fishing setting: Longer-distance sea fishing grounds
Capacity: Up to 7 anglers
Schedule: 08:00–18:00
This fishing arrangement is available through a customised request.
It is designed for groups seeking:
- A larger-capacity fishing boat
- A full-day sea-fishing itinerary
- Longer travel to the fishing area
- A private group arrangement
- More time devoted to fishing
- A trip designed around experienced anglers
Bintan Voyage prepares the final arrangement according to the group size, requested fishing experience, operating requirements, and suitable boat configuration.
4.8 Longer-Distance Overnight Fishing Boat
Fishing setting: Longer-distance sea fishing grounds
Capacity: Up to 7 anglers
Schedule: 15:00–08:00
This customised arrangement is designed for groups seeking an overnight fishing experience at longer-distance fishing grounds.
It may be suitable for:
- Experienced anglers
- Private fishing groups
- Guests seeking an extended sea trip
- Participants comfortable remaining on the boat overnight
- Groups whose main travel purpose is fishing
Bintan Voyage coordinates the itinerary, transportation, departure arrangement, fishing operation, and return service according to the confirmed trip plan.
4.9 Premium Longer-Distance Fishing Boat
Fishing setting: Longer-distance sea fishing grounds
Capacity: Approximately 7–8 anglers
Crew arrangement: One captain and two crew members
Full-day schedule: 08:00–18:00
Overnight schedule: 15:00–08:00
The Premium Longer-Distance Fishing Boat is available through a customised request for larger private groups.
It may be suitable for guests requiring:
- A larger vessel arrangement
- A dedicated captain
- Additional crew support
- A full-day or overnight itinerary
- Longer-distance fishing areas
- A private group experience
- A more comprehensive fishing arrangement
The final vessel configuration, facilities, itinerary, and service details are provided in the written proposal prepared by Bintan Voyage.
5. Standard and Custom Fishing Packages
Bintan Voyage offers both standard fishing packages and custom fishing arrangements.
A standard package is suitable when the published capacity, schedule, fishing environment, and trip duration already match the guest’s requirements.
A custom fishing package is prepared when the guest requires a more personalised arrangement.
Customisation may include:
- A private trip for a couple
- A honeymoon fishing experience
- A family fishing itinerary
- A child-friendly travel schedule
- A trip for first-time anglers
- An arrangement for experienced anglers
- A fishing trip with non-fishing companions
- A larger group vessel
- A particular fishing duration
- A morning, evening, night, full-day, or overnight schedule
- Ferry tickets from Singapore
- Hotel accommodation in Bintan
- Private transportation
- Pickup from a ferry terminal, hotel, or resort
- Return transportation after fishing
- Meals or additional travel services
- Fishing combined with other Bintan activities
Bintan Voyage evaluates the complete journey rather than considering the fishing activity in isolation.
This allows the itinerary to match the guest’s ferry schedule, hotel location, group composition, available time, and preferred level of comfort.
6. Guests Travelling from Singapore
Bintan Voyage can arrange a complete fishing journey for guests travelling from Singapore.
The arrangement may include:
- Ferry ticket planning
- Arrival at the selected Bintan ferry terminal
- Private air-conditioned pickup
- Hotel or resort arrangement
- Transfer to the fishing location
- Fishing activity
- Return transportation
- Hotel, ferry-terminal, or other agreed drop-off
- Additional Bintan activities where requested
Guests travelling from Singapore should provide:
- Preferred travel date
- Ferry departure preference
- Number of travellers
- Number of anglers
- Number of non-fishing companions
- Preferred hotel or accommodation type
- Preferred fishing setting
- Preferred trip duration
- Planned return date
- Any additional travel requirements
Bintan Voyage then prepares the itinerary according to the group’s travel plan.
7. Guest Profile Assessment
Before recommending a fishing package, Bintan Voyage considers the profile and requirements of the group.
Relevant factors may include:
- Total number of participants
- Number of active anglers
- Number of non-fishing companions
- Ages of children
- Fishing experience
- Comfort with boat travel
- Preferred fishing environment
- Preferred schedule
- Desired trip duration
- Hotel location
- Ferry schedule
- Mobility considerations
- Preference for privacy
- Need for transportation
- Need for accommodation
- Interest in additional Bintan experiences
This assessment helps Bintan Voyage recommend an arrangement that is practical for the entire group.
8. Group Capacity
The stated capacity includes every person joining the fishing activity, including:
- Anglers
- Non-fishing companions
- Children
- Personal assistants
- Private guides requested by the guest
Bintan Voyage matches the group with an appropriate vessel, platform, or fishing arrangement.
Where the original package is not suitable for the confirmed number of participants, Bintan Voyage may prepare a different arrangement or recommend a more appropriate option.
This capacity-based approach supports guest comfort, operational suitability, and a better overall experience.
9. Fishing Settings
Bintan Voyage classifies fishing experiences according to their operating environment.
Fixed-location fishing
Fixed-location options include:
- Mangrove Park Berakit tracking bridge
- Kelong fishing platform
These options are generally suitable for guests who value stability, space, and a fishing experience based at one location.
Mobile fishing
Mobile options include:
- Mangrove speedboat fishing
- Sampan fishing
- Inshore speedboat fishing
- Medium-distance boat fishing
- Longer-distance boat fishing
These arrangements allow the fishing operation to move between suitable areas during the trip.
Mangrove and estuary fishing
Mangrove and estuary trips offer a more sheltered environment surrounded by mangrove scenery.
Inshore fishing
Inshore trips provide an open-water experience while remaining within the shorter sea-fishing category.
Medium-distance fishing
Medium-distance fishing provides a longer boat journey and more time at sea.
Longer-distance fishing
Longer-distance arrangements are designed for guests seeking an extended fishing experience and a larger operating range.
10. Trip Schedules
Bintan Voyage offers several scheduling categories:
- Flexible
- Morning
- Evening
- Night
- Full-day
- Overnight
The available schedule depends on the selected package.
Bintan Voyage also considers:
- Ferry arrival and departure times
- Hotel check-in and check-out
- Pickup location
- Travel time to Berakit
- Group readiness
- Fishing duration
- Return transportation
- Additional activities in the itinerary
A longer trip is not automatically the most appropriate option.
For some guests, a shorter mangrove or inshore experience provides a better overall journey. For dedicated fishing groups, a full-day or overnight arrangement may be more suitable.
11. Private Transportation
Bintan Voyage can provide private air-conditioned transportation for the fishing itinerary.
Pickup may be arranged from:
- Bandar Bentan Telani Ferry Terminal
- Hotels
- Resorts
- Private accommodation
- Other agreed locations in Bintan
Return transportation may be arranged to:
- The guest’s hotel
- A resort
- A ferry terminal
- A restaurant
- Another activity location
- Another agreed destination
The confirmed itinerary states the agreed pickup point, pickup time, and return destination.
Private transportation allows the fishing schedule to be coordinated with the guest’s wider Bintan travel plan.
12. Fishing Equipment and Trip Supplies
Fishing equipment and trip supplies are arranged according to the selected package and the guest’s requirements.
Relevant items may include:
- Fishing rods
- Reels
- Fishing line
- Hooks and tackle
- Bait
- Ice
- Drinking water
- Meals or snacks
- Fish-storage arrangements
- Personal storage
- Rain protection
- Additional equipment requested by the group
Bait and ice are not automatically included in the standard package arrangement unless stated in the written proposal.
Guests who plan to bring personal fishing equipment should inform Bintan Voyage in advance. This allows the team to consider equipment storage, vehicle space, boat capacity, and the type of fishing planned.
The confirmed proposal or itinerary identifies the services and supplies included in the selected arrangement.
13. Couples and Honeymoon Fishing Experiences
Bintan Voyage can design private fishing experiences for couples and honeymoon travellers.
A couple’s arrangement may include:
- Private sampan fishing
- Private mangrove speedboat fishing
- A flexible departure schedule
- Private air-conditioned transport
- Ferry tickets
- Hotel accommodation
- A romantic dining arrangement
- Mangrove scenery
- Sunset timing
- Additional Bintan activities
The experience can be designed as a dedicated fishing trip or as one part of a wider honeymoon itinerary.
The final arrangement is prepared according to the couple’s preferred pace, privacy, accommodation, and travel schedule.
14. Family Fishing Experiences
Bintan Voyage can prepare fishing arrangements for families travelling with children.
Family recommendations may consider:
- The ages of the children
- Group size
- Fishing duration
- Fixed-location or boat-based fishing
- Access to gazebos or resting space
- Travel time
- Morning or evening schedules
- Hotel location
- Private transportation
- Non-fishing family members
- Additional family activities
The Day Trip Mangrove Fishing option may be suitable for families seeking a fixed-location experience with a flexible schedule and space for up to eight participants.
Other fishing options may also be arranged where they match the family’s requirements.
Children remain under the supervision of their accompanying parent or responsible adult throughout the activity.
15. Experienced Angler Arrangements
Bintan Voyage can prepare longer and more specialised arrangements for experienced anglers.
These may include:
- Full-day fishing
- Overnight fishing
- Medium-distance fishing
- Longer-distance fishing
- Larger boat arrangements
- Additional crew support
- Private group itineraries
- Transport for personal equipment
- Hotel and ferry coordination
- Extended fishing-focused stays in Bintan
Experienced anglers should provide information about:
- Group size
- Preferred duration
- Preferred fishing environment
- Personal fishing equipment
- Overnight requirements
- Travel schedule
- Accommodation requirements
This allows Bintan Voyage to prepare a more suitable and focused fishing arrangement.
16. Marine Operations
Bintan Voyage coordinates the marine operating arrangement for each confirmed fishing trip.
The arrangement may include:
- Vessel selection
- Fishing-platform selection
- Captain coordination
- Crew coordination
- Departure planning
- Fishing-area planning
- Group-capacity matching
- Schedule coordination
- Transport coordination
- Guest information
- Operational updates
The vessel or platform is selected according to the confirmed package, group profile, schedule, and planned fishing area.
Where a guest requires a particular vessel specification, facility, or crew arrangement, the requirement should be included in the initial enquiry so that Bintan Voyage can prepare the appropriate proposal.
17. Fishing Area Planning
Fishing areas are planned according to the selected package and current operating conditions.
Possible fishing settings include:
- Mangrove Park Berakit
- Mangrove estuary areas
- Kelong locations
- Coastal waters around Berakit
- Inshore fishing grounds
- Medium-distance sea fishing grounds
- Longer-distance sea fishing grounds
Bintan Voyage coordinates the intended fishing category before the trip.
The precise route and fishing position are determined with consideration for:
- Weather
- Tide
- Current
- Sea conditions
- Guest comfort
- Trip duration
- Vessel suitability
- Fishing activity
- Local operating knowledge
This approach allows the fishing plan to remain practical and responsive to the actual conditions of the day.
18. Weather and Operational Planning
Weather, tides, currents, and sea conditions are natural parts of fishing operations.
Bintan Voyage reviews the planned arrangement and communicates relevant operational updates to the guest.
Where an adjustment is needed, Bintan Voyage may coordinate:
- A revised departure time
- A more appropriate fishing area
- An alternative route
- A different fishing arrangement
- A change of schedule
- A rescheduled trip
- Another suitable option
The objective is to maintain a practical and well-coordinated guest experience.
Payment, cancellation, rescheduling, and refund matters remain governed by the confirmed booking terms and the Bintan Voyage Cancellation and Refund Policy.
19. Fishing Results
Fishing is influenced by natural conditions.
Fish activity may vary according to:
- Tide
- Weather
- Current
- Season
- Fishing area
- Bait
- Fishing equipment
- Fishing technique
- Duration
- Individual experience
Bintan Voyage provides the confirmed fishing arrangement, operating coordination, transport, itinerary, and other services stated in the proposal.
The value of the experience includes the fishing journey, the selected environment, time spent with the group, local scenery, and the overall Bintan travel experience.
No responsible fishing operator can determine the exact species, size, or number of fish that will be caught on a particular trip. Apparently, fish have refused to join the tourism industry’s booking system.
20. Catch Handling
Catch handling may be arranged according to:
- The fishing location
- The selected trip
- The type and size of the catch
- Available storage
- Local operating practices
- Applicable environmental requirements
- Instructions provided during the trip
Guests who wish to keep, transport, prepare, or cook their catch should inform Bintan Voyage before departure.
Where possible, the team can explain the available handling or travel arrangements based on the selected package.
Any protected or restricted species must be handled in accordance with applicable requirements and operational instructions.
21. Responsible Fishing
Bintan Voyage supports responsible conduct throughout mangrove, kelong, coastal, and sea-fishing activities.
Guests are expected to:
- Keep fishing areas clean
- Store waste responsibly
- Avoid leaving fishing line or hooks behind
- Avoid throwing plastic or packaging into the water
- Protect mangrove vegetation
- Respect local fishing structures
- Follow instructions regarding protected species
- Avoid disturbing wildlife unnecessarily
- Follow any catch-and-release instruction applicable to the trip
Responsible fishing helps preserve the natural areas that support local communities, fishing activity, and visitor experiences in Bintan.
22. Package Information Standards
Bintan Voyage aims to present each fishing option with clear and useful information.
Depending on the package, the information may include:
- Fishing setting
- Capacity
- Vessel or platform category
- Schedule
- Approximate duration
- Fishing-area category
- Pickup arrangement
- Return arrangement
- Package inclusions
- Additional options
- Preparation requirements
- Customisation possibilities
Where a package is customised, the final written proposal provides the specific arrangement prepared for that guest.
Published package information is intended to help guests compare the available options. The confirmed itinerary remains the primary reference for the booked trip.
23. Booking Process
The Bintan Voyage fishing booking process generally follows these stages:
Step 1: Guest enquiry
The guest provides:
- Preferred date
- Number of participants
- Fishing preference
- Preferred duration
- Hotel or arrival point
- Ferry details, where applicable
- Additional travel requirements
Step 2: Requirement assessment
Bintan Voyage reviews the group’s needs and identifies the most suitable standard or custom fishing arrangement.
Step 3: Operational coordination
Bintan Voyage coordinates the fishing platform, vessel, captain, crew, transport, schedule, and any additional travel services.
Step 4: Proposal or quotation
The guest receives a written arrangement explaining the applicable trip details.
Step 5: Confirmation
The trip is confirmed according to the payment and booking instructions provided by Bintan Voyage.
Step 6: Pre-trip coordination
Bintan Voyage provides the applicable pickup, departure, itinerary, and preparation information.
Step 7: Trip delivery
Bintan Voyage coordinates the guest journey from the agreed pickup point through the fishing experience and return arrangement.
24. Information Required for a Custom Package
Guests requesting a custom Bintan fishing package should provide:
- Travel dates
- Number of adults
- Number and ages of children
- Number of anglers
- Number of non-fishing companions
- Departure location
- Ferry requirements
- Hotel requirements
- Preferred fishing setting
- Preferred trip duration
- Morning, evening, night, or overnight preference
- Private-transport requirements
- Fishing-experience level
- Equipment requirements
- Additional activities
- Special comfort or itinerary requests
The more complete the information, the more accurately Bintan Voyage can design the arrangement.
25. Relationship with Other Bintan Voyage Policies
This Policy explains the information and operating standards applied specifically to Bintan Voyage fishing arrangements.
It should be read together with the applicable:
- Terms and Conditions
- Cancellation and Refund Policy
- Privacy Policy
- Consumer Protection Policy
- Supplier Partnership Verification Policy
- Advertising and Claim Substantiation Policy
- Review Transparency Policy
Each policy serves a different purpose.
This Fishing Trip Operating Standards and Package Information Policy focuses specifically on the planning, presentation, coordination, and delivery of fishing experiences.
26. Information Review
Bintan Voyage reviews fishing-package information when there are meaningful operational changes involving:
- Fishing options
- Vessel arrangements
- Fishing platforms
- Group capacities
- Schedules
- Trip durations
- Operating areas
- Transportation
- Package contents
- Customisation options
- Guest requirements
The review process helps ensure that published information remains useful for guests comparing Bintan fishing packages.
For a confirmed journey, the latest written proposal, itinerary, and booking confirmation provide the applicable trip details.
27. Bintan Voyage Fishing Information Commitment
Bintan Voyage provides guests with access to a broad range of fishing experiences in Bintan.
Available arrangements include:
- Fixed-location mangrove fishing
- Mangrove estuary fishing by speedboat
- Kelong fishing
- Private sampan fishing
- Inshore speedboat fishing
- Medium-distance sea fishing
- Longer-distance day fishing
- Longer-distance overnight fishing
- Larger premium fishing-boat arrangements
- Custom fishing packages for couples, families, and private groups
Bintan Voyage helps guests compare these options according to:
- Group size
- Fishing environment
- Schedule
- Duration
- Travel itinerary
- Comfort
- Experience level
- Transportation requirements
- Accommodation requirements
- Personal preferences
The objective is to provide a fishing arrangement that fits the guest’s complete Bintan journey.
28. Contact Bintan Voyage
For fishing-package recommendations, customised itineraries, availability, ferry tickets, hotels, private transportation, and other Bintan travel arrangements, contact:
Bintan Voyage
WhatsApp: +62 812-6182-0197
Website: bintanvoyage.com
When contacting the team, include:
- Preferred travel date
- Number of participants
- Preferred fishing experience
- Preferred trip duration
- Hotel or arrival point
- Ferry schedule, where applicable
- Any additional travel requirements
Bintan Voyage will review the request and prepare the most suitable available arrangement.