Last updated: January 5, 2026
At Bintan Voyage, we believe transparency builds trust—especially for international travelers booking trips remotely. This page explains who operates Bintan Voyage, how we are funded, and how we disclose commercial relationships so you can make informed decisions with confidence.
1) Who Owns and Operates Bintan Voyage
Bintan Voyage is a travel division operated by:
Legal Entity: PT. Baroka Tour & Travel
Brand/Website: Bintan Voyage (bintanvoyage.com)
Address: Jl. Hang Tuah, Kota Baru, Teluk Sebong, Bintan Regency, Riau Islands 29155, Indonesia
WhatsApp / Phone: +62 812-6182-0197
Email: sales@bintanvoyage.com
Responsible Person (Operations & Customer Support): Rahman Nurhaq
Rahman Nurhaq is responsible for operational planning, partner coordination, service quality, and customer support standards for Bintan Voyage.
For privacy and security reasons, we do not publish detailed shareholder or internal financial ownership breakdowns publicly. However, we provide clear company identity and contact channels so travelers can verify who they are dealing with.
2) How Bintan Voyage Is Funded
Bintan Voyage is primarily funded through customer payments for travel services, including:
- sales of tour packages and related services offered by Bintan Voyage
- service/coordination fees where applicable (as stated in your booking confirmation)
- operational partnerships needed to deliver your itinerary (e.g., transport, activities, and accommodation arrangements as included in your package)
We focus on transparent pricing and clear confirmations. Before you pay, our team confirms the package scope in writing (inclusions, exclusions, schedule flow, and payment deadlines).
3) Commercial Relationships & Disclosure
Because we are a travel service provider, some content and recommendations on our website may relate to services we sell or arrange. We aim to be clear about commercial intent:
- Package pages are commercial offers and are presented with clear inclusions and exclusions.
- When we mention partners or suppliers (e.g., resorts, activity operators, transport providers), availability and pricing may be influenced by supplier terms and seasonal conditions.
- We do not publish paid promotional content that could mislead travelers without appropriate disclosure.
If a recommendation could be affected by commercial arrangements, we aim to communicate it clearly during booking confirmation.
4) Grants, Sponsorships, or Government Support (If Any)
As of the “Last updated” date above, Bintan Voyage does not publicly list grants or sponsorships unless they are officially awarded and verifiable. If we receive any verified grant or sponsorship in the future, we will disclose:
- the name of the grant/sponsor
- the year received
- the purpose of the funding
- whether it materially influences our content or services
5) Financial Integrity & Record Keeping
We maintain internal operational and financial records in line with applicable obligations. While we do not publish detailed financial statements publicly, we prioritize transparency in areas that matter most to travelers:
- accurate descriptions of inclusions/exclusions
- deposit requirements and accepted payment methods
- cancellation, rescheduling, and refund policies
- clear contact channels for questions and complaints
6) Questions, Verification, or Concerns
If you need clarification about our business identity, disclosures, or booking transparency, please contact:
Rahman Nurhaq (Operations & Transparency Contact)
WhatsApp: +62 812-6182-0197
Email: sales@bintanvoyage.com