The Explorer’s Adventure – 1 Day Trip

You can book online to secure your slot. If you are not fully comfortable paying in advance, Pay on Arrival may be available for eligible bookings.

To use Pay on Arrival, you need to show us your confirmed ferry booking first. This helps us verify your travel date and prepare the arrangement properly.

Ask About Pay on Arrival

Yes, you can check package availability first. However, we recommend confirming your ferry schedule as soon as possible because your ferry arrival and return time will affect the best activity order for the day.

Once your ferry ticket is confirmed, please send it to us so we can arrange your pickup and schedule properly.

Check Availability First

Your booking is confirmed after we verify your travel date, number of guests, package availability, and payment arrangement.

For weekends, school holidays, and peak season, we recommend booking early because activity slots, transport, and guide availability may be limited.

Secure My Family Slot

You can ask us before booking. Share your family size, children’s ages, ferry timing, and travel preference. We will help you decide whether this package is suitable or suggest another Bintan package that fits your family better.

Ask If This Package Is Suitable

No, ferry tickets are not included. Most Singapore travellers prefer to book ferry tickets directly because it is simple and gives more flexibility in choosing departure and return times.

If you need help with ferry arrangements, we can assist you as an add-on.

Ask About Ferry Add-On

We will pick your family up at BBT Ferry Terminal after you complete immigration and arrival clearance.

Before your trip date, we will coordinate the meeting details so you know exactly where to meet us when you arrive.

Yes. After the activities are completed, we will transfer your family back to BBT Ferry Terminal for your return ferry to Singapore.

We will plan the return timing based on your confirmed ferry schedule.

If your ferry is delayed, please inform us as soon as possible. We will try our best to adjust the schedule based on your arrival time and activity availability.

Some activities may need to be adjusted if the delay affects the remaining trip duration.

Update Us About Ferry Delay

The itinerary is flexible. Your family may choose which activity you prefer to do first, depending on ferry timing, weather, activity availability, and comfort.

We will help arrange the most practical order for the day.

Ask About Flexible Itinerary

This package includes:

• Blue Lake Tour
• 10KM Long Track ATV Ride
• Mangrove Tour

The trip starts with pickup at BBT Ferry Terminal and ends with drop-off back at BBT Ferry Terminal.

Yes, especially for families with active children, teenagers, or adults who enjoy outdoor activities.

However, ATV riding may involve uneven tracks, dust, mud, or splashes depending on weather and ground conditions. If you are travelling with young children, elderly family members, or anyone with mobility concerns, please ask us before booking.

Check ATV Suitability

It is possible. The ATV route is an outdoor activity, so your clothes or shoes may get dusty or muddy, especially after rain.

We recommend wearing comfortable clothes and shoes suitable for outdoor activity. Bringing extra clothes can be helpful.

The Mangrove Tour is generally a calm and scenic boat experience. It is suitable for many families, but children should always be supervised by parents or guardians during the activity.

If your family has specific safety concerns, please let us know before booking.

Ask About Child Safety

It depends on their mobility and comfort with outdoor activities. Blue Lake and Mangrove Tour are generally more relaxed, while the ATV activity is more active.

If you are travelling with elderly family members, please contact us before booking so we can advise whether this package is suitable or recommend a more comfortable option.

Ask About Elderly Suitability

Yes. We can help adjust the pace where possible, especially for families with children or elderly guests.

The final arrangement will still depend on ferry timing, activity availability, and the total duration of your day trip.

Request Slower Pace

No, lunch is not included in the standard package. This gives your family flexibility to choose your preferred meal and budget.

If you want lunch included or need a more budget-friendly arrangement, we can help customise the package.

Ask About Lunch Add-On

Yes, an English-speaking guide is included in this package.

Yes, Mandarin-speaking and Korean-speaking guides are available upon request.

For peak season, weekends, school holidays, and public holidays, please book at least 1 week in advance so we can confirm availability.

Request Mandarin or Korean Guide

Light rain may not always stop the trip. Some activities can still continue depending on safety, weather conditions, and activity availability.

If the weather affects the trip, we will help coordinate the best possible arrangement for your family.

Ask About Weather Plan

Yes. You can request custom arrangements such as ferry assistance, lunch add-on, language guide request, activity adjustment, or a more budget-friendly family package.

Please contact us through WhatsApp before booking so we can advise properly.

Customise This Package

We want your family to feel safe and confident when booking with us.

If the delivered service does not match your confirmed package, you may submit a complaint to us. If the issue is validated, we will provide a full refund.

Contact Us About Service Guarantee

This package helps your family save time and avoid unnecessary coordination during a short Bintan day trip.

We handle pickup at BBT Ferry Terminal, local transfers, activity arrangement, trip flow, and return transfer back to BBT Ferry Terminal, so your family can focus on enjoying the day.